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Amazon Australia enters pre-owned retail space with discount 'warehouse' offering

24th Jun 2021 | Retail

Amazon Australia is dipping its toe into the preowned market, launching a separate online section for items that are used, pre-owned or "open box".
Called Amazon Warehouse, the section will focus on offering discounts on high value items commonly sought after by consumers like smartphones, laptops, tablets and home appliances.
Each product will be thoroughly tested to be in good working order, and will be rated on its condition.

Among the conditions are "Used – Like New" where just the packaging has been damaged; "Used – Very Good" to indicate minor cosmetic imperfections; "Used – Good" to indicate a small scratch or a missing accessory and "Used – Acceptable" to indicate a good working product that displays signs of use.
Matt Furlong, Amazon Australia Country Manager, said depending on the items condition some products will have deep discounts.
"Items are returned to Amazon for many reasons – sometimes a product is just not what a customer is looking for, or perhaps there's a cosmetic defect or the packaging is damaged," Mr Furlong said.

The discounts range from small decreases off RRP to substantial price drops.
A "Used – Very Good" Samsung Galaxy 5G smartphone is currently being sold for $687.52, compared to $795.99 news. Likewise, a "Used – Like" New Garmin outdoor watch is selling for $452.58, compared to $476.95 new.
Finally a "Used – Very Good" Seiko Mens Watch is selling for $445.39, discounted heavily from its RRP of $722.61.

The entry into the pre-owned space comes weeks before the ecommerce juggernaut will host its annual "Prime Day".
Beginning at 12am AEST on Monday June 21 and running for 48 hours until 11.59pm AEST on June 22, Prime Day will offer Australians savings across big brands such as Bosch, Calvin Klein, Fitbit, Lacoste, Lego, Lenovo, L'Oreal, Nintendo, Panasonic and Samsung.
Specific deals from Amazon's UK and US sites will also remain live for another day, giving Aussie shoppers access to 65 hours' worth of bargains.

By: Stuart Marsh